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FAQs

1. What is the best mouse for my grip style?

It depends on the model. For example, our ER21PRO is optimized for ergonomic right-handed claw and palm grips, while the Leviathan V4 features a symmetrical shape suitable for all grips users. You can refer more details here - Shopping Guide.

2. Is there any noticeable latency with wireless?

No. Using 2.4GHz "HyperSpeed" technology and the Nordic chips, our wireless latency is negligible, matching or beating wired performance.

3. What is the difference between 1K and 8K polling?

A 1K polling rate reports position every 1ms. Our 8K technology reports every 0.125ms, providing significantly smoother tracking and lower input delay on high-refresh-rate monitors.

4. What is the "perfect" DPI for FPS?

Most pros use 400, 800, or 1600 DPI. However, our sensors like the PAW3395/PAW3950 support up to 26K-30K DPI to ensure pixel-perfect accuracy regardless of your preference.

5. Do RAWM mice use Optical or Mechanical switches?

We offer both. Models like the ES21PRO, ER21PRO and Leviathan V4 use Optical Switches for near-instant registration and zero double-clicking, while others use tactile Huanuo/Kailh/TTC Mechanical Switches.

6. What is the battery life at 8K?

8K polling is power-intensive. While we offer "long-lasting" performance, using the 8K Receiver will drain the battery faster than 1K. We recommend 8K for competitive sessions and 1K for casual use.

7. Can I customize buttons and DPI?

Yes. All RAWM gaming mice are compatible with the RAWM HUB software for full button remapping, DPI and macro setup.

8. How do I fix double-clicking?

By using our models with Optical Switch, you virtually eliminate the physical wear that causes double-clicking. For mechanical models, debounce time can be adjusted in our software.

9. Is Lift-Off Distance LOD adjustable?

Yes. Professional sensors like the PAW3395 and PAW3950 allow you to set the LOD typically between 1.0mm and 2.0mm via the RAWM HUB .

10. Is there USB-C Fast Charging? flexible?

Yes, our mice utilize a standard USB-C port for Fast Charging , ensuring you spend less time tethered and more time playing. We provide high-quality Dedicated USB-C Cables that are lightweight and flexible to minimize drag if you need to play while charging.

11. What hand size is best?

We cater to all. The SH01 series is excellent for small/medium hands, while the MH01/ES21/ER21/Leviathan V4 series fit medium/large hands comfortably.

12. Does it have onboard memory?

Yes. Once configured in our RAWM HUB software, your DPI and button settings are saved directly to the mouse hardware.

13. Is Bluetooth supported?

Our "Tri-mode" models(SH01/MH01 series) support 2.4GHz, Wired, and Bluetooth, allowing you to switch between a gaming PC and a laptop easily.