Care
What size are my mouse feet?
Mouse Feet Are Model-Specific How to Identify Your Mouse Model Why Exact Size Matching Matters How to Measure Mouse Feet Manually Standard Thickness and Why It Matters Where to Find...
What size are my mouse feet?
Mouse Feet Are Model-Specific How to Identify Your Mouse Model Why Exact Size Matching Matters How to Measure Mouse Feet Manually Standard Thickness and Why It Matters Where to Find...
Should I lubricate mouse switches or scroll wheel?
How Mouse Switches Work Why People Consider Lubricating Mouse Components When Lubricating the Scroll Wheel May Help Why Lubricating Mouse Switches Is Risky Alternatives to Lubrication for Fixing Mouse Problems...
Should I lubricate mouse switches or scroll wheel?
How Mouse Switches Work Why People Consider Lubricating Mouse Components When Lubricating the Scroll Wheel May Help Why Lubricating Mouse Switches Is Risky Alternatives to Lubrication for Fixing Mouse Problems...
What causes mouse sensor spinouts?
Sensor Limitations at High Movement Speeds Poor Tracking Surfaces Dirt or Obstruction Around the Sensor Extremely High DPI and Sensitivity Settings Lift-Off Distance Problems Cable Drag or Physical Movement Interference...
What causes mouse sensor spinouts?
Sensor Limitations at High Movement Speeds Poor Tracking Surfaces Dirt or Obstruction Around the Sensor Extremely High DPI and Sensitivity Settings Lift-Off Distance Problems Cable Drag or Physical Movement Interference...
Why does mouse cursor drift or float?
Sensor Misreading the Surface Dirt or Dust Blocking the Sensor Mouse Acceleration or Smoothing Settings Wireless Signal Interference Outdated Drivers or Software Glitches Hardware Wear or Sensor Limitations Environmental Factors...
Why does mouse cursor drift or float?
Sensor Misreading the Surface Dirt or Dust Blocking the Sensor Mouse Acceleration or Smoothing Settings Wireless Signal Interference Outdated Drivers or Software Glitches Hardware Wear or Sensor Limitations Environmental Factors...
Why does my mouse double-click randomly?
1. Mechanical switch wear and why it causes double-clicking 2. Debounce timing and how software interprets clicks 3. Dirt, dust, and internal contamination 4. Operating system and driver-level factors 5....
Why does my mouse double-click randomly?
1. Mechanical switch wear and why it causes double-clicking 2. Debounce timing and how software interprets clicks 3. Dirt, dust, and internal contamination 4. Operating system and driver-level factors 5....
Why is my mouse skipping or stuttering?
1. Common surface issues that cause mouse skipping and stuttering 2. Sensor limitations and settings that affect smooth tracking 3. Dirty sensors and worn components 4. Polling rate, USB issues,...
Why is my mouse skipping or stuttering?
1. Common surface issues that cause mouse skipping and stuttering 2. Sensor limitations and settings that affect smooth tracking 3. Dirty sensors and worn components 4. Polling rate, USB issues,...
FAQs
1. What is the best mouse for my grip style?
It depends on the model. For example, our ER21PRO is optimized for ergonomic right-handed claw and palm grips, while the Leviathan V4 features a symmetrical shape suitable for all grips users. You can refer more details here - Shopping Guide.
2. Is there any noticeable latency with wireless?
No. Using 2.4GHz "HyperSpeed" technology and the Nordic chips, our wireless latency is negligible, matching or beating wired performance.
3. What is the difference between 1K and 8K polling?
A 1K polling rate reports position every 1ms. Our 8K technology reports every 0.125ms, providing significantly smoother tracking and lower input delay on high-refresh-rate monitors.
4. What is the "perfect" DPI for FPS?
Most pros use 400, 800, or 1600 DPI. However, our sensors like the PAW3395/PAW3950 support up to 26K-30K DPI to ensure pixel-perfect accuracy regardless of your preference.
5. Do RAWM mice use Optical or Mechanical switches?
We offer both. Models like the ES21PRO, ER21PRO and Leviathan V4 use Optical Switches for near-instant registration and zero double-clicking, while others use tactile Huanuo/Kailh/TTC Mechanical Switches.
6. What is the battery life at 8K?
8K polling is power-intensive. While we offer "long-lasting" performance, using the 8K Receiver will drain the battery faster than 1K. We recommend 8K for competitive sessions and 1K for casual use.
7. Can I customize buttons and DPI?
Yes. All RAWM gaming mice are compatible with the RAWM HUB software for full button remapping, DPI and macro setup.
8. How do I fix double-clicking?
By using our models with Optical Switch, you virtually eliminate the physical wear that causes double-clicking. For mechanical models, debounce time can be adjusted in our software.
9. Is Lift-Off Distance LOD adjustable?
Yes. Professional sensors like the PAW3395 and PAW3950 allow you to set the LOD typically between 1.0mm and 2.0mm via the RAWM HUB .
10. Is there USB-C Fast Charging? flexible?
Yes, our mice utilize a standard USB-C port for Fast Charging , ensuring you spend less time tethered and more time playing. We provide high-quality Dedicated USB-C Cables that are lightweight and flexible to minimize drag if you need to play while charging.
11. What hand size is best?
We cater to all. The SH01 series is excellent for small/medium hands, while the MH01/ES21/ER21/Leviathan V4 series fit medium/large hands comfortably.
12. Does it have onboard memory?
Yes. Once configured in our RAWM HUB software, your DPI and button settings are saved directly to the mouse hardware.
13. Is Bluetooth supported?
Our "Tri-mode" models(SH01/MH01 series) support 2.4GHz, Wired, and Bluetooth, allowing you to switch between a gaming PC and a laptop easily.